Contact Us

Location Address:

101 Du toit street, Pretoria

Phone Number:

Office Phone : +27 12-944-9175 Mobile No :+27 68 514 5781

Email Address:

info@feinstitutesa.co.za, registrations@feinstitutesa.co.za

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Frequently Asked Questions (FAQs)

What is Food & Events Institute SA?

Food & Events Institute SA is a leading practical skills training institution dedicated to empowering aspiring entrepreneurs and professionals through hands-on education in baking, cake artistry, catering, and event design.

Where are your training centres located?

We offer training in Pretoria, Johannesburg, and Polokwane. Please visit our Training Calendar for upcoming class dates and locations.

How do I register for a course?

You can register directly through our website by completing the online registration form. Alternatively, you can contact our Admissions Team via phone, WhatsApp, or email for assistance.

What payment methods do you accept?

We accept Electronic Funds Transfer (EFT), bank deposits, and other approved electronic payment methods.

What is included in the course fee?

Course fees include practical training, ingredients, equipment used during class, recipes, training notes, and a Certificate of Completion upon successful completion of the programme.

Are ingredients and equipment provided?

Yes. We provide all ingredients and equipment required for practical training unless otherwise stated.

Will I receive recipes and course notes?

Yes. Every student receives professionally prepared recipes, course notes, and practical guidance during training.

Do you offer advanced courses?

Yes. We offer beginner, intermediate, and advanced masterclasses across our four schools: Baking, Cake Artistry, Catering, and Event Design.

Do you offer refunds?

Refunds are processed in accordance with our Terms and Conditions and Cancellation Policy.

Can international students enrol?

Yes. We welcome students from across Africa and around the world.

Do you offer private or corporate training?

Yes. We offer customised training programmes for businesses, schools, organisations, and private groups. Please contact us for a tailored quotation.

What courses do you offer?

We offer practical training through four specialised schools:

- School of Baking
- School of Cake Artistry
- School of Catering
- School of Event Design

Each school offers a range of beginner, intermediate, and advanced programmes throughout the year.

Who can enrol?

Our courses are open to everyone. Whether you are a complete beginner, a hobbyist, or an experienced professional looking to enhance your skills, we have a course suitable for you.

Do I need any previous experience?

No. Most of our courses are designed for beginners, while we also offer intermediate and advanced programmes for students looking to further their skills.

How do I secure my booking?

Your booking is confirmed once the required registration deposit has been received. Full payment must be completed before the course commencement date.

Do you offer payment plans?

Payment plans may be available for selected programmes. Please contact our Admissions Team to discuss available options.

Will I receive a certificate?

Yes. All students who successfully complete their course will receive a Food & Events Institute SA Certificate of Completion

What should I bring to class?

Students should wear comfortable clothing and closed shoes. We recommend bringing a notebook and pen for taking notes. Any additional requirements will be communicated before your course begins.

Can I start my own business after completing a course?

Absolutely. Our courses are designed to equip you with practical industry skills, confidence, and business knowledge to help you start or grow your own baking, catering, or events business.

What happens if I cannot attend my class?

Please notify us as soon as possible. Transfers to another course date may be considered in accordance with our booking and cancellation policy.

Do you provide meals during training?

Tea, coffee, and light refreshments are provided during most full-day training sessions. Specific details will be communicated before your class.

Can you assist with accommodation?

While we do not provide accommodation, we are happy to recommend nearby accommodation options for students travelling from outside the area.

How can I contact Food & Events Institute SA?

You can contact us via phone, WhatsApp, email, or by completing the enquiry form on our website. Our team will gladly assist you with any questions.

Are your classes practical?

Yes. Our training is highly practical and industry-focused, allowing students to gain real hands-on experience in a professional learning environment.

Why should I choose Food & Events Institute SA?

At Food & Events Institute SA, we combine expert instruction, practical learning, entrepreneurship development, and small class sizes to ensure every student receives personalised attention and graduates with the confidence and skills needed to succeed in the food and events industry.

Whether you want to start your own business, advance in your career, or explore a new passion, our courses are designed to help you achieve your goals.